Kidsoft offers a range of training and learning options. Whether you are new to CCS, Kidsoft or both, our helpdesk team will hold your hand through the transition process and beyond.
The Kidsoft online webinar training gives you the opportunity to learn Kidsoft’s innovative, intuitive functionality and have your questions answered by our childcare subsidy trained experts.
Online Video Training
Kidsoft has developed a set of videos within the Kidsoft Youtube and kidsoft Vimeo channel. These videos cover the most common aspects of running your Child Care Subsidy System (CCS). These videos are available online 24×7.
Online Customer Support Platform
Kidsoft has an extensive cloud-based customer support platform that holds help documents and knowledge based documentation for users.
- Self-service portal to help you help yourself
- Multi-channel support – email, chat and more