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Kidsoft Onboarding Process

The roadmap for launching Kidsoft in your centre.
A bespoke, seamless migration process to ensure minimal downtime to your business.

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Phase One
Onboarding Workshop
Introduction to your customer success consultant. Together you will create a bespoke onboarding and training plan that meets your centres needs.

Onboarding Program
Your consultant will take you and your team through how to configure Kidsoft for your centre.

Phase Two
Data Migration
Importation of data by the Kidsoft team. Proofing and validation by centre.

Kidsoft LIVE

Phase Three
Staff Training
A dedicated Kidsoft consultant will be on hand 24/7 in your first few days to ensure you and your team become super users through on on one training, group sessions, and webinars.

Guardian Onboarding
Email communications and guides.

Phase Four
Ongoing Support
Kidsoft dedicated Customer Success team are available to contact 5 days a week for any questions you may have, or just a chat!
Assitional resources can be found in the form of written guides, video tutorials and regular masterclasses and events with our community to ensure your centre is getting the most out of the platform.

For more advice, or assistance please don’t hesitate to reach out to our Customer Support team.