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Five reasons why Kidsoft’s partner integration strategy is a winning solution for the childcare sector

Kidsoft, the Australian early learning sector’s leading childcare software platform, offers a unique integration model that enables customers to integrate some of the sector’s best-known software solutions into their existing Kidsoft platform. 

In recent weeks the number of integration partners has jumped to eight with the inclusion of leading workforce management software provider Human Force and compliance management platform 1Place Childcare joining a host of other providers such as Storypark, ChildcareCRM, KindyHub, KindyNow and more.  

Unlike other childcare management platforms, some of which offer all in one solutions, Kidsoft has an integration ready platform that drives better outcomes for owners, managers, children and families, and is the go-to destination for providers who want the ability to choose what features their platform offers.

Kidsoft’s integration strategy is dynamic and constantly evolving and provides the following key benefits to service managers looking for a ‘best of breed’ solution.

1. Empowering customers to make their own choices

As the number of all-in-one CCMS software providers continues to increase, Kidsoft stands out as the only leading platform that remains committed to providing its customers with the ability to choose which software partners they prefer to partner with, as opposed to being forced to use features embedded in an existing all in one solution. 

Choice is key to the Kidsoft integration strategy and remains a decisive factor as to why partnering with Kidsoft ensures better outcomes for owners, managers, children and families.

2. Facilitating the creation of curated ecosystems

With the ability to choose from a range of integration partners comes the ability to curate a customised ecosystem across each service that reflects specific priorities and ensures the best outcomes are achieved for children, families and team members. 

For example, a service that is particularly focused on improving occupancy metrics would welcome the opportunity to connect their Kidsoft platform with a leading lead management solution enabling them to streamline the customer journey more effectively.

A service that is less focused on occupancy but particularly focused on parent engagement would see the multiple benefits of connecting their Kidsoft platform to their parent engagement platform of choice.

By utilising Kidsoft integrations owners and managers can take control of their software solutions and ensure that what they have is precisely what they want.

3. Ensuring only sector leading solutions are being accessed 

Another key benefit of the integration ready strategy is that it ensures that customers not only have choice but are also guaranteed quality. 

Only the ECEC sector’s leading providers are included on the Kidsoft integration partner list having undergone rigorous due diligence and testing by the Kidsoft integration teams. 

The result is the best of the best can be accessed by the Kidsoft customer community, a benefit that an all-in-one platform could never match.

4. Guaranteeing new innovations are included in real time 

The importance of innovation has never been as paramount as it has during 2020, with changes forced upon the ECEC sector by COVID-19 having created a range of new organisational and operational imperatives that are ‘must haves’ to ensure outcomes continue to improve. 

The Kidsoft integration strategy supports the customer’s ability to remain connected to important innovations through their integration partners, all of which are 100 per cent focussed on ensuring their products are ahead of the innovation curve, and providing users with the best solutions on the market.

5. Removing the need to engage separately with multiple service providers 

By connecting Kidsoft directly to other platforms a streamlined eco-system is created across which information can flow freely and with ease.

As a direct result users will not need to enter information into one system and then re-enter it into another, instead benefitting from synchronisation functionality that automatically transfers information across platforms.

And finally, not only will the integrations improve outcomes and productivity, they could also save money as discounts and incentives are now available for Kidsoft users opting to sign up new integration software partners through the Kidsoft platform.

“We are really proud of our commitment to providing our customers with choice through our integration strategy,” Kidsoft CEO Di Girvin said, outlining that giving customers the ability to connect to the best of the best solution providers in the childcare sector from the Kidsoft platform “is essential to ensuring they are fully supported to meet their objectives and priorities.”

To learn more about Kidsoft’s ‘best of breed’ integration strategy, its integration partners and what incentives and discounts are available for new sign ups please click here.

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Introducing ChildcareCRM, a Kidsoft Integration Partner

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Did you know that Kidsoft has partnered with the early childhood education and care (ECEC) sector’s leading customer relationship management (CRM) platform and that all Kidsoft users can access their full suite of CRM tools through a seamless and easily completed integration? 

Kidsoft and ChildcareCRM recently announced a new partnership that will bring together two of the sector’s best known brands with the intention of creating a more efficient childcare ecosystem to support services in their family lead management processes. 

ChildcareCRM has a long history of working in the Australian ECEC sector and pioneered the sector’s first dedicated lead management software solution. 

Working on the premise that effective communication and engaging and building relationships with parents and families, right from the time of initial contact with an ECEC service, has always been a crucial element of maintaining high levels of occupancy and customer satisfaction, the company has helped hundreds of services across Australia improve their operational performance. 

Through an intuitive and easy to use interface service managers are able to gather new leads from a range of different sources ensuring that all opportunities to engage with families are maximised, which then empowers them to more effectively coordinate the parent’s journey to enrolment.  

The collaboration leverages ChildcareCRM’s trusted platform to engage those parents and build relationships, as well as using the power of Kidsoft’s CCS Childcare Management solution, which offers a range of integrated tools including parent solutions, secure payment gateway, enrolment tools, attendance tracking and booking management.

By bringing the two platforms together service managers can be confident that they have an end to end solution that will not only improve the parent experience, but also the experience of educators by creating more time to focus on other important tasks.

So how does the integration work? 

Connect to ChildcareCRM Using an application program interface or API, the Kidsoft team will connect your account to your ChildcareCRM account. 

Data Imported – Kidsoft will then automatically sync all of your ChildcareCRM waitlist data, creating records that are ready to be offered as an enrolment to enrolling families. 

Parents enrol Kidsoft will then prompt the enrolling family to create a secure iParentPortal account in its online enrolment facility iEnrol, and then request an online enrolment form to be completed. This will then be sent back to Kidsoft and the enrolment will be processed. 

Leads tracked – All leads that are captured can be tracked using the live insight dashboards in both Kidsoft and ChildcareCRM enabling service managers the ability to evaluate conversion rates and enrolment progression.

“It’s imperative that to build longevity and to create ‘best of breed’ childcare centres that put children first, a collaborative approach with experts in this space is used.” Di Girvin, Kidsoft CEO, explained. 

Childcare CRM CEO, Matt Amoia, agreed, sharing the team’s excitement about joining with Kidsoft “to streamline the technology a service uses to engage and communicate with families, while also creating efficiency in their day-to-day operations on the backend.”

To learn more about the ChildcareCRM integration and their exclusive sign up offer visit the Kidsoft integrations page on the Kidsoft website by clicking here or contact your Kidsoft support desk representative. 

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Child Care Management Software

A modern young girl sits on a white floor and use a laptop.

With the many opportunities offered by today’s technology, turning to a comprehensive software solution for a smoother-running childcare business makes good sense. There are many solutions out there, but not all are truly equipped to deliver the right tools and resources – and some are more costly and difficult to use than others. Among the Australian selection of CCMS offerings Kidsoft is quickly becoming a preferred choice.

“We’ve made it easy and hassle-free as possible to get started with Kidsoft, an experience you’ll be able to continue as your business grows.”

Clients who are new to Kidsoft are able to take advantage of our pre-transition testing environment, which can be complemented with full data to make the transition itself easy and minimally disruptive for business. Kidsoft is also pleased to offer a single source of services and accountability, meaning clients are never left with third-party black holes, unanswered questions, or other common problems. We’ve designed the Kidsoft solution to be as flexible as possible, ensuring that it can grow with childcare businesses to take on greater client numbers and other operational requirements.

One of the most attractive aspects of Kidsoft for many of our customers is our lower overall cost of ownership. You can allocate more funds to the areas of your business that need them. And while we charge significantly less than competitors, we’re serious about security. Our multiple redundant servers prevent data loss while our solid security practices keep data visible only to you. All with a very low reliance on technical expertise and experience for proper use, these benefits have helped make Kidsoft the right choice for many Australian childcare companies.